Terms of Service

⚠️ DRAFT — PENDING COUNSEL REVIEW. This document is a working draft prepared from the project brief and is not legal advice. Before any version is published or users are asked to agree to it, a qualified attorney (preferably one with experience in marketplace platforms, online education, and consumer-facing SaaS) must review and finalize it for the jurisdictions where Human Wants to Learn operates. Placeholders (in [brackets]) require completion by you or counsel. Sections flagged with [COUNSEL] involve choices counsel must make, not engineering decisions.

Effective date: 2026-05-11 Last updated: 2026-05-11 Operator: Human Wants to Learn (operated by James Jackson Leach, sole proprietor, Austin, TX, pending entity formation) ("HWTL," "we," "us," "our") Contact: support@human-wants-to-learn.dev

1. Acceptance of these Terms

By accessing, browsing, installing, or otherwise using any part of the Human Wants to Learn services — including the human-wants-to-learn.dev website ("the Site"), our open-source adapters (OpenClaw plugin, Claude Code hook, browser extension), our headless core service, our hosted concept pages, the live human tutoring marketplace, the optional subscription service, and any related software, APIs, or services (collectively, "the Services") — you ("you," "your," "User") agree to be bound by these Terms of Service ("Terms"). If you do not agree, do not use the Services.

If you are accessing the Services on behalf of an organization, you represent that you have authority to bind that organization to these Terms, and "you" includes that organization.

2. About HWTL and What We Provide

HWTL is an educational tool that helps users learn the technical concepts their AI coding agents are using on their behalf. Our Services have two layers:

The free, open-source layer. Our adapters (OpenClaw plugin, Claude Code hook, browser extension), our core concept-detection service, our community-curated registry, the hosted learn pages, the library / academy at human-wants-to-learn.dev, and supporting tooling are MIT-licensed open-source software and are free to use. The MIT License governs your rights to copy, modify, and distribute that software. Nothing in these Terms restricts the rights granted to you by the MIT License with respect to the open-source code itself.

The paid services layer. The live human tutoring marketplace (Section 5.1) and the optional subscription tier (Section 5.2) are paid services that you may choose to use. These paid services are governed by these Terms in addition to any service-specific terms presented at the point of purchase.

We make no guarantee that the Services will remain available, free of charge, ad-supported, or substantially unchanged.

3. Eligibility and Account Registration

3.1 Eligibility

You must be at least 18 years old (or the age of majority in your jurisdiction, whichever is higher) to create an account, make a purchase, or list yourself as a tutor. If you are between 13 and 17, you may use the free hosted concept pages and adapters with the consent and supervision of a parent or guardian, but you may not create an account, contribute to the registry, book tutoring sessions, or purchase the subscription tier. The Services are not directed to or intended for children under 13 (or under 16 in the European Economic Area, the United Kingdom, and other jurisdictions with similar minimums).

3.2 Account information

If you create an HWTL account, you agree to provide accurate, current, and complete information and to keep that information up to date. You may not impersonate another person or use a name that you are not authorized to use. You are responsible for maintaining the confidentiality of your credentials and for all activity that occurs under your account. You must notify us promptly at security@human-wants-to-learn.dev of any unauthorized use.

3.3 One account per person

You may not create or maintain more than one account except with our written permission. Tutors maintain a single account that includes both tutor and user roles.

4. The Free Services

The adapters, the core concept-detection service, the registry, the hosted concept pages, the library / academy, and any other component identified as open-source are provided to you free of charge under the MIT License. You may install, modify, self-host, and distribute the open-source components as the MIT License permits.

The free hosted experience at human-wants-to-learn.dev is supported by contextual advertising (Section 5.3) for non-subscribed users. Subscribed users may experience the Site ad-free.

We may rate-limit, throttle, or restrict use of the public hosted API or other free services to prevent abuse or to maintain availability for other users.

5. Paid Services

5.1 Live Human Tutoring Marketplace

The marketplace allows you ("the Booking User") to book paid live tutoring sessions ("Sessions") with independent third-party experts ("Tutors") who are listed on the Site. Each Session is typically 15 or 30 minutes and is conducted by video call.

Independent contractor relationship. Tutors are independent contractors. They are not employees, agents, partners, or representatives of HWTL. We facilitate the introduction and the payment, but we do not employ Tutors, supervise their performance during a Session, or guarantee any specific outcome.

Not professional advice. Sessions are educational only. Nothing a Tutor says during a Session constitutes professional engineering advice, legal advice, financial advice, medical advice, tax advice, or any other form of regulated professional service. Do not rely on Tutor statements as professional advice. Verify any technical recommendation independently before acting on it in production systems. We encourage you to consult licensed professionals for advice in regulated fields.

Pricing and payment. Session prices are displayed before booking. Payment is processed by Stripe, Inc. and is subject to Stripe's terms. We do not store your payment card details. We receive a platform fee from each completed Session (currently approximately 20% of the displayed price); the remainder is paid to the Tutor.

Recordings. Sessions are recorded by default, with explicit consent solicited from both you and the Tutor at the start of the Session. Recordings are retained for ninety (90) days for dispute resolution purposes and then deleted. You may request a copy of your Session recording. If either party declines recording at the start of the Session, the Session may be cancelled or proceed without recording at our discretion.

Refunds. You may request a no-questions-asked refund for any completed Session within 24 hours of its end. Refunds are processed within two business days of approval. If you abuse the refund policy (e.g., repeated refunds on completed Sessions), we may suspend your access to the marketplace.

Tutor conduct. Tutors agree to the separate Tutor Agreement (https://human-wants-to-learn.dev/tutor-agreement) as a condition of listing on the Site. We reserve the right to remove Tutors for violations of that agreement, repeated negative feedback, low completion rates, or any other reason at our reasonable discretion.

Disputes between Users and Tutors. Disputes regarding the quality, content, or conduct of a Session should first be raised through the refund flow. Disputes that cannot be resolved through refunds may be submitted to disputes@human-wants-to-learn.dev. [COUNSEL] confirm whether arbitration / class-action waiver clauses should apply to marketplace disputes specifically.

5.2 Subscription Service

The optional subscription service ("Subscription") provides ad-free browsing, personalized lessons, and supports ongoing development of the open-source product. Subscription is launched in v2 of the Service.

Pricing. Current pricing is displayed at human-wants-to-learn.dev/support and may include monthly, annual, and lifetime tiers. Prices may change with at least thirty (30) days' notice; existing subscribers' pricing is honored until the end of the current billing period.

Auto-renewal. Monthly and annual subscriptions renew automatically until cancelled. You may cancel at any time from your account settings; cancellation takes effect at the end of the current billing period.

Refunds. We offer refunds for billing errors (charges in error, duplicate charges) and for the first thirty (30) days of an annual or lifetime subscription if you have not used personalized features. We do not offer refunds for partial months on monthly subscriptions.

Lifetime tier. The lifetime tier (when offered) grants access for the operational lifetime of the Service. We do not guarantee any specific duration of operation. If the Service is sunset, we will provide reasonable notice and, where commercially reasonable, offer a transition path for lifetime subscribers.

5.3 Contextual Advertising

The free hosted experience includes contextual advertising. Ads are selected based on the topic of the page you are viewing (for example, an AWS-related ad on a CloudFormation concept page), not based on tracking your individual behavior across the web. We do not use behavioral advertising, retargeting, fingerprinting, or cross-site tracking.

We maintain editorial separation between advertising inventory and curation. Advertisers do not influence which concepts are featured, which clips are verified, or which Tutors are surfaced. Our editorial charter is published at human-wants-to-learn.dev/editorial.

6. User Content

6.1 Concept submissions (registry PRs)

If you contribute concept entries or improvements to our open-source registry (via pull requests at github.com/human-wants-to-learn/human-wants-to-learn or via the contribution form at human-wants-to-learn.dev/contribute), you grant HWTL and all downstream users of the registry a perpetual, worldwide, royalty-free, non-exclusive license to use, reproduce, modify, distribute, and display your contributions under the terms of the project's then-current open-source licenses (currently MIT for code and Creative Commons Attribution 4.0 for registry content metadata such as blurbs and rationales). You represent that you have the right to grant this license and that your contribution does not infringe on third-party rights.

6.2 Comments and discussions

Per-concept discussion threads are powered by GitHub Discussions via Giscus and are governed by GitHub's terms of service in addition to these Terms. Comments are publicly visible. We may, but are not obligated to, moderate comments for violations of these Terms or our Code of Conduct.

6.3 Suggestions and feedback

If you send us suggestions or feedback, you grant us a perpetual, irrevocable, royalty-free license to use that feedback to improve the Services without compensation or attribution.

6.4 Your responsibility for User Content

You are solely responsible for any content you contribute, post, or upload. You represent and warrant that your content (a) is accurate and not misleading, (b) does not infringe any third party's intellectual property or other rights, (c) does not violate any applicable law, and (d) complies with our Acceptable Use rules (Section 7).

7. Acceptable Use

You agree not to:

• Use the Services for any unlawful purpose or in violation of any applicable regulation;
• Harass, threaten, defame, or harm any other User, Tutor, or third party;
• Impersonate any person or entity, or misrepresent your affiliation;
• Submit registry content you do not have the right to submit, or content that is misleading, defamatory, or designed to harm Users (e.g., links to malware, phishing pages, or videos that misrepresent technical concepts to cause harm);
• Use automated means to scrape, harvest, or collect data from the Services beyond reasonable use of our public APIs, or in violation of our robots.txt;
• Attempt to interfere with, compromise, or disrupt the Services or their security;
• Reverse-engineer, decompile, or otherwise attempt to derive the source code of any non-open-source component;
• Resell access to the Services without our written permission;
• Use the Services to develop a competing product (this restriction does not limit your MIT License rights to the open-source components, which permit forking and competing implementations);
• Circumvent rate limits, access controls, or other technical measures;
• Use the marketplace to solicit business off-platform after being introduced through a paid Session (Tutors and Users may, of course, freely contract with each other outside the platform; this restriction applies only to using the platform's introduction in bad faith, e.g., booking a Session solely to harvest contact information and refunding).

8. Intellectual Property

8.1 Our intellectual property

The "Human Wants to Learn," "Human Wants to Learn Mode," and "HWTL" names, logos, wordmarks, and visual identity are trademarks of Human Wants to Learn (operated by James Jackson Leach, sole proprietor, Austin, TX, pending entity formation). Except as expressly permitted herein or under the MIT License, you may not use our trademarks without our prior written permission.

The compilation, organization, and selection of the open-source registry is licensed as identified in Section 6.1. Individual videos linked from the registry are owned by their respective creators and platforms (e.g., YouTube creators); we do not claim ownership of those videos and do not host them — we link to and embed them under the terms of the source platform.

8.2 Third-party content

Concept videos surfaced through the Services are owned by their creators and hosted on third-party platforms (primarily YouTube). Your use of those videos is governed by the third-party platform's terms. We make no warranty as to the availability, accuracy, or content of third-party videos.

9. Third-Party Services

The Services integrate with third-party services to deliver their full functionality, including but not limited to:

• Supabase — authentication and database
• Cloudflare — hosting, CDN, DNS
• YouTube — embedded video content
• Stripe — payment processing
• Daily.co — tutoring session video (or successor service)
• Cal.com / Calendly — booking (the marketplace's chosen provider)
• Carbon Ads — contextual advertising (or successor partner)
• GitHub — registry hosting, Discussions for comments via Giscus
• Beehiiv — newsletter delivery
• Anthropic / OpenAI / OpenRouter — LLM-assisted curation pipeline (no User data sent; concept transcripts only)

Your use of these third-party services is governed by their respective terms and privacy policies. We are not responsible for third-party services' availability, conduct, or content.

10. Disclaimers

THE SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE," WITHOUT WARRANTY OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION ANY WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, ACCURACY, OR UNINTERRUPTED OPERATION.

We do not warrant that the educational content, video clips, Tutor advice, or any other information available through the Services is accurate, complete, current, or suitable for any particular purpose. The Services are educational. Decisions about your software, infrastructure, finances, legal exposure, or any other matter remain your responsibility.

11. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT WILL HWTL, ITS OFFICERS, EMPLOYEES, AGENTS, AFFILIATES, OR LICENSORS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS, REVENUE, DATA, OR USE, ARISING OUT OF OR IN CONNECTION WITH YOUR USE OF THE SERVICES, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

OUR AGGREGATE LIABILITY FOR ANY CLAIM ARISING OUT OF OR RELATED TO THESE TERMS OR THE SERVICES WILL NOT EXCEED THE GREATER OF (A) THE AMOUNTS YOU PAID US IN THE TWELVE (12) MONTHS PRECEDING THE CLAIM, OR (B) ONE HUNDRED U.S. DOLLARS ($100).

Some jurisdictions do not allow the exclusion or limitation of certain damages, so the above limitations may not apply to you. [COUNSEL] review for applicable state and country exceptions.

12. Indemnification

You agree to indemnify, defend, and hold harmless HWTL and its officers, employees, agents, affiliates, and licensors from any claims, damages, losses, liabilities, costs, and expenses (including reasonable attorneys' fees) arising out of or related to (a) your use of the Services, (b) your User Content, (c) your violation of these Terms, or (d) your violation of any applicable law or third-party rights.

13. Termination

You may stop using the Services and delete your account at any time. We may suspend or terminate your access to the Services, with or without notice, if you violate these Terms, if continued provision of the Services to you would create legal exposure for us, or if we discontinue the Services. We will provide reasonable notice of any discontinuation that affects paid subscribers and will, where commercially reasonable, offer refunds for pre-paid periods.

Upon termination, the rights and licenses granted to you under these Terms cease, but the following sections survive: 6 (User Content licenses), 8 (Intellectual Property), 10 (Disclaimers), 11 (Limitation of Liability), 12 (Indemnification), 13 (this section), 14 (Governing Law and Disputes), 15 (Changes), and 16 (Miscellaneous).

14. Governing Law and Disputes

These Terms are governed by the laws of the State of Texas, United States, without regard to its conflict-of-laws principles. [COUNSEL] confirm jurisdiction.

[COUNSEL] decide whether to include a binding-arbitration clause, a class-action waiver, and a jury-trial waiver. These provisions have material consequences for User rights and must be drafted carefully and labeled prominently if included.

15. Changes to These Terms

We may modify these Terms from time to time. If we make material changes, we will provide at least thirty (30) days' notice by email (to account holders) and by a prominent notice on the Site. Continued use of the Services after the effective date of the updated Terms constitutes acceptance.

16. Miscellaneous

• Entire agreement. These Terms, together with any service-specific terms (including the Tutor Agreement) and our Privacy Policy, constitute the entire agreement between you and HWTL regarding the Services.
• Severability. If any provision is held unenforceable, the remaining provisions remain in effect.
• No waiver. Our failure to enforce a provision is not a waiver.
• Assignment. You may not assign these Terms without our prior written consent. We may assign these Terms in connection with a merger, acquisition, sale of assets, or by operation of law.
• Force majeure. Neither party is liable for delay or failure caused by events beyond reasonable control.
• Notices. We will send notices to the email associated with your account. You may send notices to support@human-wants-to-learn.dev.

17. Tutor-Specific Terms (Appendix)

The full Tutor Agreement is a separate document at https://human-wants-to-learn.dev/tutor-agreement. This appendix summarizes key Tutor-facing provisions for transparency to Booking Users. Tutors are bound by both these Terms and the Tutor Agreement.

By applying as a Tutor and being approved, you represent that you have the expertise to teach the concepts you have flagged competence in. You agree to:

• Conduct Sessions professionally and honestly;
• Disclose any conflicts of interest relevant to the topic of a Session;
• Maintain confidentiality of any sensitive information a Booking User shares during a Session, except where disclosure is required by law;
• Not provide regulated professional advice (engineering, legal, financial, medical) unless you are appropriately licensed and disclose your credentials, and even then, to do so on your own professional responsibility, not as an agent of HWTL;
• Comply with applicable tax law in your jurisdiction (HWTL provides annual statements of payments; you are responsible for tax filings);
• Accept the payout terms as described in Section 5.1 and the Tutor Agreement.

You acknowledge that you are an independent contractor, not an employee of HWTL, and that you are responsible for your own taxes, insurance, and business compliance.

We may remove you from the platform for repeated low ratings, complaints, or violations of these Terms, the Tutor Agreement, or applicable law, with or without prior notice.

18. Contact

Questions about these Terms can be sent to support@human-wants-to-learn.dev.

For privacy matters specifically, see our Privacy Policy and the contact information there.

For legal notices (subpoenas, legal process), please contact legal@human-wants-to-learn.dev.

End of Terms of Service draft. Status: pending counsel review. Do not publish in current form.